Jobs available for cricketers in Mumbai with an IT company

There is a vacancy in functional supp in a leading IT company in mumbai.

Eligibility : 1+ years experience in incident management ITIL certified.

Any graduate/BSc IT/BE knowledge of office tools like Excel excellent written and oral communication in english job description – Log support tickets – Impact analysis with accurate classification of reported issues – Log incident based on the description provided by users – Information gathering and Initial troubleshooting – Issue escalation to second/third line support – Validate / Confirm the solution provided by support team – Monitor Service Level Agreement (SLA) targets of all incidents and service requests registered and escalate, if required –

Generate and circulate reports cricketers having MCA cards meeting above criteria to email their resumes to shashankjd143@gmail.com